Account
Yes, a99bet is strictly an 18+ platform — no exceptions. Anyone under 18 cannot open an account, make a deposit, or place a bet.Why this limit?
This rule applies internationally to protect the mental and financial well-being of minors. a99bet believes in responsible gaming and makes no exceptions on this matter.
How age is verified:
— You must enter your date of birth during registration — the form cannot be submitted if you are under 18.
— Age must be verified with your NID or passport before a withdrawal can be processed.
— In suspicious cases, proof of identity may be requested at any time.
If you register with an incorrect date of birth and it's later discovered, your account will be permanently closed and any remaining balance may be forfeited. Providing accurate information is in your own best interest.
To learn more about responsible gaming, visit our Responsible Gaming View page.
Payment
As soon as the match or event result is confirmed, your winnings are automatically credited to your a99bet wallet.Settlement times by bet type:
— Single Bet (after the match ends): Winnings are credited to your wallet within 5–15 minutes of the match ending.
— Live Bet: Settled in real time once bet conditions are met — usually within moments.
— Accumulator (Multiple Matches): Credited together once all matches are complete and all results are confirmed.
— Casino Games: Instantly, as the game unfolds.
What to do if there's a delay:
Sometimes official results are delayed — especially in disputed matches. If your wallet still hasn't been updated 30 minutes later, reach out via live chat. Share your bet ID and the support team will look into it right away.
Once funds are credited to your wallet, you can withdraw directly to bKash or Nagad.
Payment
a99bet charges no withdrawal fees — however, bKash or Nagad may apply their own transfer charges.Withdrawal Limits:
| Method | Minimum | Maximum (Per Day) | Time |
|---|---|---|---|
| 📱 bKash | ৳200 | ৳50,000 | 15–30 minutes |
| 💳 Nagad | ৳200 | ৳50,000 | 15–30 minutes |
| 📲 Rocket | ৳500 | ৳30,000 | 30–60 Minutes |
| 🏦 Bank | ৳1,000 | ৳2,00,000 | 1–3 Business Days |
— KYC verification must be completed on your account before a withdrawal can be processed.
— Wagering requirements must be met before bonus funds can be withdrawn.
— Withdrawals can only be made to a bKash or Nagad number registered in your own name.
If you run into any issues, share your transaction reference number in live chat — the support team will resolve it quickly.
Betting
Odds are the number by which your stake is multiplied to calculate the total payout. a99bet displays odds in decimal format — the simplest format to understand.How it's calculated:
Payout = Stake × Odds
— Stake ৳100, odds 2.50 → Payout = 100 × 2.50 = ৳250 (Profit ৳150)
— Stake ৳500, odds 1.75 → Payout = 500 × 1.75 = ৳875 (Profit ৳375)
— Stake ৳200, odds 3.00 → Payout = 200 × 3.00 = ৳600 (Profit ৳400)
What does it mean when the odds are low?
Lower odds (e.g., 1.20) mean a team is considered more likely to win — but the payout is smaller if they do. Higher odds (e.g., 5.00) carry more risk, but the reward is greater if you win.
Odds changes in live betting:
Odds update in real time as the match situation changes. The odds displayed at the moment you place your bet are the ones that apply.
Betting
If a match is cancelled or abandoned mid-way, a99bet generally follows international betting rules. Here's how it works:If a match is completely cancelled:
— Your full stake is returned to your wallet.
— If one leg of an accumulator bet is cancelled, that leg is settled at odds of 1.00 and the rest of the bet is settled based on the remaining matches.
If a match is stopped after a certain amount of play (due to weather or other reasons):
— In cricket, bets are generally settled using the D/L method or according to the official match result.
— In football, if a match is abandoned before 90 minutes, it is generally considered void and your stake is refunded.
— Certain bet types, such as "first goalscorer," may remain valid if the outcome was already determined before any changes.
If results are delayed:
Sometimes a bet stays "pending" until the official result is confirmed — it usually settles within 48 hours. If it takes longer, contact us via live chat with your bet ID.
Account
Forgetting your password happens to everyone — resetting it on a99bet is quick and straightforward, taking just a few minutes.Password reset steps:
Step 1: Go to a99bet.click and click the "Forgot Password?" link on the login page.
Step 2: Enter your registered mobile number or email address.
Step 3: An OTP code will be sent to your phone or email. Enter it within 5 minutes — if it expires, you'll need to request a new one.
Step 4: Set a new password. Use at least 8 characters, combining numbers and uppercase letters.
Step 5: Log in with your new password.
If you don't receive the OTP:
— Check your phone's network signal.
— Check your spam folder (for email).
— Try again after 2 minutes.
— If that doesn't work, email support@a99bet.click or contact us via live chat — your identity will be verified and the reset will be handled manually.
Payment
Withdrawing from a99bet to bKash is easy — funds typically arrive in your bKash account within 15 to 30 minutes.Withdrawal Steps:
Step 1: Log in to a99bet. Click the profile icon at the top and select "Wallet" or "Withdrawal".
Step 2: Select "bKash" as your withdrawal method.
Step 3: Enter your bKash number (registered in your name) and the withdrawal amount. Minimum ৳200.
Step 4: Click the "Confirm" button. You'll receive an OTP code — use it to complete the verification.
Step 5: Withdrawals to bKash typically arrive within 15–30 minutes — even at night.
If your withdrawal is delayed or stuck:
If it takes longer than 30 minutes, contact live chat with your withdrawal reference number. If your KYC verification is incomplete, please complete that first.
Please note: Withdrawals can only be sent to a bKash number registered in your own name. Transfers to someone else's number are not possible — this is for your security.